How It Works
Step 1 | Bring Us Your Items
- Limit 2 standard size containers that are freshly laundered & folded. No plastic bags or hangers, please.
- Please bring valid photo identification. Must be 18 years or older.
- Fashion Matters - We look for current style sizes 0-26. Petites, Plus-Size & Maternity
- We buy all seasons, all year; however, we focus on:
- Spring & Summer items from January to July
- Fall & Winter items from August to December.
Step 2 | We'll Check Out Your Items
- Our time estimates are based on an average-sized container.
- Our buyers review your items based on style, condition, and what's in demand.
Step 3 | Get Paid Cash or In-store Credit
- Get cash or 25% more in-store credit.
- Store credit can be redeemed at the Clothes Mentor stores in Columbus, Perrysburg & Sylvania.
24 Hour Policy
Our storage space is extremely limited. Please return within one business day of receiving your text message. After that, the items we were able to purchase will be automatically paid out to a store gift card, and the items that we were unable to purchase, including the containers you brought them in, will be recycled or donated, with the proceeds going to a charity of the company’s choice.
If you cannot make it to the store within the next business day, PLEASE contact the store location above, and we will do our best to hold your items until you can return. Thank You!
If you reply STOP to any of our text messages, you will no longer receive notification messages. Please locate the previous message and text START to begin receiving messages again, or text START to (855) 980-0042. Thank you!